Dynamics 365 Customer Service
Generate unique customer connections and deliver transformative outcomes using an intelligent contact center solution.
Our team of experts can work with your business to understand your unique IT needs and develop a customised solution that will help you to achieve your goals. We pride ourselves on providing a high-quality service and building long-lasting relationships with our clients.
We bring in-depth knowledge and expertise in a wide range of IT areas, from software development and data analysis to infrastructure and data management. We will access the specialised skills you need to address specific challenges and achieve your goals.
We have partnered with Microsoft to operate across core IT service designations, including Business Applications and Data & AI. We support businesses to meet their technology agenda through our services in digital transformation and IT support.
Outsource your ongoing maintenance, monitoring, and troubleshooting of your business systems and data infrastructure to us. Our expertise and resources can augment your in-house team, which can help to improve the reliability and performance of your critical systems.
Whether a new or returning customer, we can reduce the burden on your internal IT team and free them up to focus on more strategic projects.
Generate unique customer connections and deliver transformative outcomes using an intelligent contact center solution.
We pride ourselves in being the experts in Microsoft business applications such as Dynamics 365 and the Power Platform. In addition, our data capabilities in analytics and machine learning help our customers modernise their data estate and leverage new cloud data platforms that provide limitless potential and opportunity to maximise their investments.
By implementing Dynamics 365 Customer Service, businesses can improve the overall customer experience, increase productivity, and gain valuable insights into customer behavior.
Streamline and automate common customer service tasks, freeing up agents to focus on high-value customer interactions.
Automate workflows, reducing manual processes and human errors that saves you time.
Provide a centralised view of customer data, enabling your business to gain a deeper understanding of your customers and deliver a more personalised service.
Collaborate more effectively by providing real-time access to customer information and enabling agents to work together to resolve customer issues.
By outsourcing your application management to us, your businesses can free up internal resources and focus on their core competencies. Additionally, we have specialised expertise and resources that can improve the performance and security of your company’s applications.
Configuring the platform, developing custom workflows and applications, and integrating D365 with other systems and data sources.
As your company grows, we help to optimise and scale Dynamics 365 to ensure that it continues to meet the evolving needs of your business.
Training on how to use specific components of the platform, as well as providing ongoing support to help users troubleshoot any issues that may arise.
We work with businesses to understand their specific needs and goals, and then develop a strategy for using Dynamics 365 Sales to meet those needs.
We can provide a wide range of services to help businesses to effectively use the Microsoft Power Platform, from planning and implementation to training and support.
Increase efficiency and productivity whilst reducing errors
Improve communication and collaboration using SharePoint and Teams
Communicate with your customers across multiple channels using conversational AI
Rapidly build and deploy solutions that drive instant value
We work continually to deliver to the highest standard for our customers.
Read what some of our clients have to say about us.
I can't recommend these guys enough. I've collaborated on many projects with Gary and his team. Their delivery, cadence and knowledge are the best I've come across.
Mark Boulter
Liv Golf
Gary's attention to detail is unparalleled. I've worked on multiple projects with the team, every time the outcome is outstanding and exactly to spec.
Alex Booth-Lowe
William Reed
It’s clear to see this company is modelled on a human-centred approach that is obsessed with delivering meaningful value. The project they delivered for me will absolutely do that. They are experts, innovators and genuinely nice people who care deeply about helping businesses to succeed.
Isaac Downes
Cadre-Connect
Microsoft Partner. Learn more about how we partner with Microsoft to deliver the most to our customers.
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